Terms and Conditions
Last updated: 13/10/2026
These terms explain how our services work and what you can expect from us and from each other. By booking, paying for or using any of our services, you agree to them. Please read them before you pay.
Who we are
Our services are provided by Alasa Braimah, trading as albraimahmentors ("we", "us" or "our"). You can reach us at coach@albraimahmentors.com or on WhatsApp at +44 7425 986126. [Add your business address if you wish.]
What we offer
• Free 15-minute consultation. A short chat, held on WhatsApp or by phone, to understand where you are and see whether we can help. It is free and there is no obligation.
• Positioning Audit (paid). A one-off written report based on your CV and LinkedIn profile. It shows where your experience fits, what is holding you back and what to fix first.
• Career Fastrack cohort and personalised coaching (paid). Group and one-to-one programmes. The details, dates and price are shared with you before you decide to join.
• Digital products (paid or free). Guides, templates and recordings sold or shared through our online library.
• Workshops. Live online sessions, sometimes recorded.
The price of anything paid is told to you before you pay. It is shown at checkout or given to you in our free consultation. We may change prices for future purchases, but never for something you have already bought.
How the Positioning Audit works
1. You pay and complete our intake form, including your CV and LinkedIn profile link.
2. We deliver your written report within 48 hours of receiving everything we need. The 48 hours start once your form, CV and LinkedIn link are all complete, and count calendar hours, not working days.
3. If we cannot open a file or link, we will tell you and the clock restarts when it is fixed.
You choose how to use the report. You can act on it yourself with no further commitment to us.
The 50% audit credit
If you go on to join the Career Fastrack cohort or personalised coaching, 50% of the audit fee you paid goes towards the price of that programme. This credit:
• applies only if you enrol within 14 days of receiving your audit report
• can be used once
• cannot be exchanged for cash
• cannot be transferred to another person
• applies to the cohort or personalised coaching only, not to digital products or workshops
• cannot be combined with another discount unless we say so in writing
Payment
Services are paid in advance through Stripe. Digital products are paid through Payhip. Prices include any tax we must charge. If you are paying in instalments, we will agree the schedule with you in writing before you pay.
Your right to cancel
If you are a consumer in the UK, you normally have 14 days to cancel a contract made online. That right works differently for our products:
• Positioning Audit and other services. If you ask us to start straight away, you agree that we can begin right after you pay. If you cancel within 14 days, you pay for what we have done up to that point. Once your report has been delivered, the service is fully done and the right to cancel ends.
• Digital products. Once you start to download or access a digital product, you agree that the right to cancel ends, because you have the content.
• Cohort and coaching. You can cancel within 14 days of paying, as long as the programme has not started. After it starts, we will refund only for sessions you have not yet used and have not been scheduled, less a fair amount for what you have received. [Confirm your preferred rule.]
To cancel, email coach@albraimahmentors.com with your name and the date you paid. If something is faulty or not as described, your legal rights as a consumer are not affected by anything on this page.
No promises of results
We work hard to help you, and several clients have shared their experiences on our website. But we cannot promise a job, an interview, a pay rise or any specific result. Results depend on your effort, your market, your experience and many things outside our control.
What we ask of you
• Give us accurate and complete information.
• Do the work agreed, such as joining sessions and acting on the advice.
• Tell us in good time if you need to move a session. We ask for at least 24 hours' notice. Without it, the session may count as used.
• Treat us and other participants with respect.
Confidentiality
What you tell us stays between us, other than as set out in our Privacy Policy or where the law requires us to share it. In group programmes, please respect the privacy of the other people in the room and do not share what they say outside the group.
Our materials and your use of them
All reports, guides, templates, recordings and website content belong to us or our licensors. You may use them for your own personal career development. You may not copy, resell, share or publish them, or use them to train an AI system, without our written permission.
Your own CV, LinkedIn profile and career story always remain yours.
Recordings and testimonials
We may record workshops and group sessions. We will tell you before we start. We will only use your name, photo, words or story in our marketing with your written permission, and you can ask us to remove it later.
Our responsibility to you
We will provide our services with reasonable care and skill. We do not exclude or limit anything that the law does not allow us to limit, including responsibility for death or personal injury caused by negligence, for fraud, or for your legal rights as a consumer. Beyond that, we are not responsible for losses that were not reasonably foreseeable, and our total responsibility for any one service is limited to the amount you paid for it.
We are not a recruitment agency, and we do not place people in jobs. We are not a regulated financial, legal or medical adviser.
If something goes wrong
We would like to hear about it first so that we can put it right. Email coach@albraimahmentors.com and we will reply within 5 working days.
Changes
We may update these terms from time to time. The terms in force when you pay are the ones that apply to your purchase.
The law that applies
These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute. [Change this if you are based in Scotland or Northern Ireland.] If you live elsewhere in the UK, you keep any rights you have under your own local law.