Privacy Policy
Last updated: 13/10/2026
Your privacy matters to us. This page explains what personal information we collect, why we collect it, who we share it with and what rights you have. We have tried to keep it simple.
Who we are
This website is run by Alasa Braimah, trading as albraimahmentors ("we", "us" or "our"). We are the data controller for the information described here. Our contact details are:
• Email: coach@albraimahmentors.com
• WhatsApp: +44 7425 986126
• Website: www.albraimahmentors.com
What we collect and when
When you message us on WhatsApp. If you book a free consultation or ask us a question, we see your name, your phone number and what you write to us. We use it to reply and to arrange your consultation.
When you complete a form. Our Find Your Next Step finder works on the page and sends nothing until you press a button to message us. Our Positioning Audit forms are built with Tally. They ask for your name, email address, your current situation and timing, your CV, your LinkedIn profile link and your career goals.
When you pay. Payments for our services are handled by Stripe and payments for digital products are handled by Payhip. They collect your payment details directly. We never see or store your full card number. We receive a record that you paid, along with your name and email address.
When you join our email list or a workshop. We collect your name, email address and sometimes your phone number. Our email and course tools are provided by Systeme. Workshops run on Zoom and we use your details to send your joining link.
When you message us on Instagram or Facebook. We see what you send and your public profile name. Meta's own privacy terms also apply to what you do on their platforms.
When you visit our website. Our website is hosted by Squarespace. Squarespace and our page code collect basic technical information such as your IP address, device type, browser and the pages you visit. See our Cookie Policy for more.
A note about your CV
A CV can hold more than people expect, such as your date of birth, your photo or details about your health or background. Please only send what you are comfortable sharing. You do not need to include sensitive details for us to do our work. If you do include them, we will treat them with the same care and use them only to help with your service.
Why we use your information, and our legal reasons
What we do
Why the law allows it
Reply to your messages and run your free consultation
It is in our legitimate interest to answer people who contact us, and it is a step you asked for before a contract
Deliver the Positioning Audit, coaching, cohort places and digital products you buy
We need your information to carry out our contract with you
Send you your joining links, receipts and service updates
We need your information to carry out our contract with you
Send marketing emails and messages about our services
Your consent. You can withdraw it at any time
Keep accounting and tax records
We have a legal duty to keep these
Keep our website working and understand how people use it
It is in our legitimate interest, and for non-essential cookies, your consent
How we use AI tools
[Confirm this matches your process.] We may use AI-assisted tools to help read your CV and LinkedIn profile and to prepare your written report. A person reviews the work before it reaches you. Our finder gives a suggestion only. It does not make any decision about you that has legal or similar effect.
Who we share your information with
We do not sell your information. We share it only with the services that help us run the business, and only what they need:
• Squarespace, for hosting this website
• WhatsApp, Instagram and Facebook (Meta), for messages
• Tally, for our forms
• Stripe, for payments
• Payhip, for digital product sales and downloads
• Systeme, for email and online learning
• Make, for automations such as sending confirmation emails
• Zoom, for live sessions
• Google, for email, file storage and fonts shown on our pages
• Our accountant or other professional advisers, where needed
• The authorities, if the law requires us to
Sending information outside the UK
Some of these services are based in, or store data in, other countries, including the United States. Where that happens, we rely on safeguards the UK law accepts, such as the UK data bridge arrangements or standard contract terms approved for UK use.
How long we keep your information
• Consultation messages: [12 months] after our last contact
• Audit forms, CVs and reports: [12 months] after delivery, then deleted unless you ask us to keep them longer
• Coaching and cohort records: [24 months] after your programme ends
• Payment and tax records: 6 years, as the law requires
• Marketing email list: until you unsubscribe
Your rights
Under UK data protection law, you can ask us to:
• Tell you what information we hold about you
• Correct anything that is wrong
• Delete your information
• Limit or object to how we use it
• Give you a copy to move elsewhere
• Stop marketing messages. Each email has an unsubscribe link, or you can message us
To use any of these rights, email coach@albraimahmentors.com. We will reply within one month. If you are unhappy with how we handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Children
Our services are for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this page from time to time. The date at the top shows when it last changed.